Customer service

Points of departure, opening hours & FAQ

Points of departure

MAP OF STOCKHOLM

 

1 Stadshusbron *
Klara Mälarstrand 2

2 Gustav Adolfs Torg
Gustav Adolfs Torg 2 at the Opera house

3 Kungliga slottet (The Royal Palace)
Skeppsbron 2 (below Slottsbacken)

4 Strömkajen *
Södra Blasieholmshamnen 11

5 Nybrokajen *
You find the ticket booth at Nybroplan.

6 Strandvägen

 

Departure points outside the map

Drottningholm Palace
Pressbyrån Drottningholm (after the bridge opposite of the guest dock)

Vaxholm
Hamngatan 2 at Waxholms Hotel

Nacka Strand
Augustendalsvägen 52 outside Restaurang J. Cinderella boats stop at Augustendalsvägen 54 outside Svenska Kryssarklubben.

Departure points for boats to the Viking City of Birka
Stadshuskajen (se above) Hovgården, Rastaholm, Vårby, Jungfrusund, Härjarö and Mariefred. See birkavikingastaden.se


Departure points for Hop On - Hop Off

Click here to see information and map of stops for Hop On - Hop Off Bus
Click here to see information and map of stops for Hop On - Hop Off Boat

 

Overview Nybroviken

Most of our ships headed for the archipelago of Stockholm and its islands such as Fjäderholmarna, Vaxholm and Sandhamn depart from Nybroviken. Several sightseeing busses and boats also depart from here. In Nybroviken there are two quarrys, Nybrokajen and Strandvägen.For more information about the tours and departures, please check the specific site of the product you are interested in.

The easiest way to get to Nybroviken is by subway to either Kungsträdgården or Östermalmstorg. You can also take tram to the stop Nybroplan.

Strömma operates a ticket booth where you can purchase tickets or gift vouchers. The booth is marked red in below picture. If you have purchased the ticket in advance you don’t need to go to the booth, you can continue directly to the ship where you are asked to show your booking confirmation. You can purchase tickets online up to 1 hour prior to the departure time. For Cinderella ships you can also purchase tickets onboard. Please see below for the opening hours of the ticket booth.



Overview Stadshusbron

Our tours and cruises in the lake of Mälaren bound to, for example, Drottningholm and Birka depart from Stadshusbron. The sightseeing tour Historical Canal Tour also departs from here.

The easiest way to get to Stadshusbron is to take a 10-minute walk from the Central Station (T-centralen) towards the City Hall. You can also take bus number 3 or 62, both of which stop at City Hall (Stadshuset).

If you have purchased the ticket in advance you don’t need to go to the booth, you can continue directly to the ship where you are asked to show your booking confirmation. You can purchase tickets online up to 1 hour prior to the departure time. Strömma operates a ticket booth at Stadshusbron where you can purchase tickets or gift vouchers. Please see below for the opening hours of the ticket booth.



MAP GOTHENBURG

1 Avenyn/Stora Teatern
Kungsparken 1

2 Kungsportsplatsen *
Kungsportsplatsen/Basargatan

3 Lilla Bommen *
Lilla Bommens Torg

Departure points for Hop On - Hop Off Buss
Click here for information and maps of stops

 

MAP MALMÖ

Departure point Malmö

Norra Vallgatan 3*

 

* On these addresses you can find a ticket booth 

Opening hours 2017

 

STOCKHOLM

 

Tickets & Tours by Strömma

Klarabergsgatan 35, Stockholm.
Nearest Metro and train station: T-centralen/Central Station

Closed for the season.

 

Ticket booth at Strömkajen

February 1st – April 2nd:

Monday – Thursday 11.00 – 13.45
Friday – Sunday 09.30 – 15.15

April 3rd – 21st:

Monday – Thursday 09.30 – 15.30
Friday – Sunday 09.30 – 16.30

April 22nd – 30th:

Daily 09.30 – 18.30

May 1st – June 18th:

Daily 9.00 – 18.30

June 19th – August 19th:

Daily 09.00 – 19.30

August 20th – September 3rd:

Daily 09.00 – 17.30

September 4th – 10th:

Daily 09.00 – 17.00

September 11th – 25th:

Daily 09.00 – 16.30

September 25th – 30th:

Monday – Thursday 09.00 – 16.00
Friday – Sunday 09.00 –16.30

October 1st:

09.00 – 16.30

October 2nd – 8th:

Monday – Thursday 09.00 – 16.00
Friday – Sunday 09.00 – 16.30

October 9th – 15th:

Daily 09.00 – 16.00

October 16th – 29th:

Monday – Thursday 09.30 – 14.30
Friday – Sunday 09.30 – 15.30

October 30th – 31st:

Monday – Thursday 09.30 – 14.00
Friday – Sunday 09.30 – 14.30

November 1st – 30th:

Monday – Thursday 09.30 – 14.00
Friday – Sunday 09.30 – 14.30

December 1st – 17th:

Monday – Thursday 09.30– 13.30
Friday – Sunday 09.30 – 14.30

December 18th – 31st:

Daily 09.30 – 15.15

 

Gustav Adolfs Torg (ticket salesmen)

Daily 9.30 – 16.30

 

Ticket booth at Nybroplan

April 29th – August 27nd:

Daily 09.15 – 18.15

August 28th – 31st:

Daily 09.15 – 17.15

September 1st – 3rd:

Daily 09.15 – 17.45

September 4th – 10th:

Daily 09.15 – 17.15

September 11th – 25th:

Daily 09.00 – 16.45

 

Ticket booth at Stadshusbron/Klara Mälarstrand

March 31st – 30th:

Friday – Sunday 09.00 – 12.00

May 1st – 31st:

Monday – Friday 09.00 – 15.00
Saturday – Sunday 09.00 – 16.00

June 1st –2nd:

Monday – Friday 09.00 – 15.00

August 3rd – 13th:

Daily 09.00 – 16.30

August 14th – 31st:

Monday – Thursday 09.00 – 15.00
Friday – Sunday 09.00 – 16.00

September 1st:

09.15 – 15.00

September 2nd – 3rd :

09.15 – 16.00

September 4th–10th:

Monday – Thursday 09.15 –12.00
Friday – Sunday 09.15 – 14.00

September 11th–25th:

Friday – Sunday 09.15 – 14.00

 

GOTHENBURG

Ticket booth Kungsportsplatsen

Closed for the season.


Ticket booth Lilla Bommen

Closed for the season.

Tickets & Tours by Strömma

Inside Hotel Gothia Towers, Mässans gata 24, Göteborg.
Nearest bus and tram station: Korsvägen

Closed for the season.

MALMÖ

April 7th – 28th:

10.30 – 16.00

April 29th – June 23rd:

10.30 – 18.00

June 24th – August 13th:

09.00 – 20.00

August 14th – September  10th:

10.30 – 18.00

September  11th – October 1st:

10.30 – 16.00

 

BOOKING IN ADVANCE

If you have purchased the ticket in advance you don’t need to go to the booth, you can continue directly to the ship where you are asked to show your booking confirmation. You can purchase tickets online up to 1 hour prior to the departure time. For Cinderella ships you can also purchase tickets onboard.